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Harper's Giftshop Boutique LLC
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Harper's Giftshop Boutique LLC

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Terms and Conditions

  

Terms and Conditions

Last updated: September 6, 2025

Welcome to Harper’s Giftshop Boutique LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree, please do not use our site.

  

1. General Information

  • This website showcases and sells handmade crochet items, 3D-printed gifts, custom products, and related services.
  • All content, including product images, descriptions, and designs, are owned by Harper’s Giftshop Boutique LLC unless otherwise stated.
  • We reserve the right to update or change these Terms at any time. Updates will be effective once posted on this website.

  

2. Use of the Website

  • You agree not to misuse the website by attempting to hack, copy, or distribute content without permission.
  • You may not use our products or services for any unlawful or unauthorized purpose.

  

3. Products & Orders

  • Each item is handmade or custom-printed, meaning slight variations may occur.
  • By placing an order, you agree that:
    • All information you provide is accurate and complete.
    • You are at least 18 years old (or using the site with parental/guardian consent).
  • Prices and availability of products are subject to change without notice.
  • We reserve the right to cancel or refuse orders in cases of suspected fraud, errors in product listings, or policy violations.

  

4. Payment & Billing

  • Payment must be made in full at the time of purchase.
  • We accept Debit/credit cards, PayPal, Venmo, CashApp, Zelle, and cash on certain instances.
  • All prices are listed in USD and include applicable taxes where required.

  

5. Shipping & Delivery

  • Processing times vary by product (handmade and custom items may take longer).
  • We are not responsible for delays caused by shipping carriers, customs, or incorrect addresses provided by customers.
  • Risk of loss passes to you upon delivery of the order to the carrier.

  

6. Returns & Refunds

  • Due to the handmade and custom nature of our products, all sales are final unless the item arrives damaged or defective.
  • If your product is damaged upon arrival, please contact us within 7 days with photos so we can resolve the issue.

  

7. Intellectual Property

  • All logos, designs, images, product descriptions, and branding belong to Harper’s Giftshop Boutique LLC.
  • You may not copy, reproduce, or use our content for commercial purposes without written permission.

  

8. Limitation of Liability

  • To the maximum extent permitted by law, Harper’s Giftshop Boutique LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our website,      products, or services.
  • We make no guarantees regarding product performance beyond what is stated in product descriptions.

  

9. Privacy Policy

  • Your personal information is handled in accordance with our Privacy Policy Harper's    Giftshop Boutique LLC
  • We do not sell or share your data with third parties except as required for order fulfillment (e.g., payment processors, shipping carriers).

  

10. Governing Law

  • These Terms shall be governed by and construed under the laws of the State of Oklahoma, United States,  without regard to conflict of law provisions.

  

11. Contact Information

For questions or concerns about these Terms, please contact us at:

📧 [shop@harpersgiftshopboutique.com]

📍 Harper’s Giftshop Boutique LLC, 301 S McDowell Street Suite 125, Charlotte NC 28204

Returns and Refund Policy

Last updated: September 6, 2025

At Harper’s Gift Shop Boutique LLC, we take pride in the care and detail that go into every handmade and custom-printed product. Because of the unique and personalized nature of our items, we want to ensure you fully understand our return and refund process before making a purchase.

  

1. All Sales Are Final

  • Due to the handmade and/or customized nature of our products, all sales are final.
  • We do not accept returns, cancellations, or exchanges once an order has been placed.

  

2. Damaged or Defective Items

We want you to be completely happy with your purchase. If your order arrives damaged or defective:

  • Please contact us within 7 days of receiving your order.
  • Provide clear photos of the damaged item and packaging.
  • Once approved, we will either:
    • Send a replacement item at no extra cost, or
    • Issue a store credit/refund (depending on the situation).

      

3. Non-Returnable Items

The following items cannot be returned or refunded under any circumstances:

  • Custom-made products (e.g., nameplates, personalized designs).
  • Digital downloads or patterns.
  • Sale or clearance items.
  • Items damaged due to misuse, neglect, or improper care after delivery.

  

4. Refund Process

  • If a refund is approved, it will be processed back to your original payment method.
  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

  

5. Shipping Costs

  • Shipping costs are non-refundable unless the error was ours.
  • Customers are responsible for any return shipping fees unless otherwise agreed upon.

  

6. Order Issues & Contact

If there is a problem with your order, please reach out to us promptly at:

📧 [shop@harpersgiftshopboutique.com]

📍 Harper’s Giftshop Boutique LLC, 301 S McDowell Street Suite 125, Charlotte NC 28204


Copyright © 2025 Harper's Giftshop Boutique LLC - All Rights Reserved.

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